| Product | File | GDS | Status | Bug in | Fixed in | Fixed on | IR | Problem | Solution | More |
|---|
| FlightAPI | HH-Hosting | No GDS | Serious | | | Not yet | HHSUP-16658 | This is a PLANNED WORK (PW) No ... | | |
| FlightAPI | HH-Hosting | All GDS | URGENT | not a bug | | Not yet | n/a | Our provider velia.net had 2 o ... | | |
| Web Fare Engine 4.2 | HH-Hosting | No GDS | URGENT | 4.2.3.16 | | Not yet | HHSUP-12173 | Many timeouts occurring for we ... | | |
| FareLogix | N/A | FareLogix | Serious | Not a HH bug | | Not yet | HHSUP-11265 | Farelogix will be installing c ... | | |
| Amadeus | N/A | AMA | URGENT | Not a HH bug | | Not yet | | Currently we see on all AMA PC ... | | |
| FareLogix | N/A | FareLogix | Serious | Not a bug. | | Not yet | N/A | Dear Valued LHG Customer, ther ... | | |
| FareLogix | N/A | FareLogix | Serious | n/a | | Not yet | n/a | Dear Valued Customer, Farelogi ... | | |
| FareLogix | HH-Hosting | FareLogix | Serious | - | | Not yet | n/a | Dear Valued Customer, Farelogi ... | | |
| FareLogix | N/A | FareLogix | Serious | n/a | | Not yet | HHSUP-10576 | Dear Valued Customer, Farelogi ... | | |
| FareLogix | N/A | FareLogix | Serious | --- | | Not yet | n/a | Dear Valued Customer, Farelogi ... | | |
| FareLogix | N/A | FareLogix | Serious | | | Not yet | n/a | Dear Valued Customer, Farelogi ... | | |
| FareLogix | N/A | FareLogix | Serious | | | Not yet | n/a | Dear Valued Customer, Farelogi ... | | |
| FlightAPI | HH-Hosting | All GDS | URGENT | n/a | | Not yet | n/a | It seems, our hosting provider ... | We did not get a final notific ... | |
| FareLogix | N/A | FareLogix | URGENT | | | 12.03.2021 | N/A | LHG NDC API - System Informati ... | A fix has been deployed to pro ... | |
| FareLogix | N/A | FareLogix | Serious | | | 17.12.2020 | n/a | LHG NDC API - System Informati ... | Solved 17.12.2020. | |
| FlightAPI | HH-Hosting | AMA | URGENT | | | 30.09.2020 | HHSUP-9322 | A lot of GetFares on AMA (prob ... | Currently, AMA returns fares a ... | |
| FareLogix | N/A | FareLogix | URGENT | | | 18.11.2019 | N/A | Info from Farelogix: Dear V ... | Issue was solved on the Farelo ... | |
| FareLogix | HH-Hosting | FareLogix | Serious | | | 30.07.2019 | n/a | Info from Farelogix: Dear V ... | Info from Farelogix: Dear V ... | |
| FareLogix | HH-Hosting | FareLogix | Serious | | | 11.01.2019 | HHSUP-4540 | Currently, we often get from F ... | Issue was fixed on FLX site, w ... | |
| FareLogix | HH-Hosting | FareLogix | URGENT | | | 03.01.20199 | n/a | Currently we have a problem to ... | Answer from FLX: We are again ... | |
| FareLogix | HH-Hosting | FareLogix | URGENT | | | 12.12.2018 | n/a | The FareLogix system is curren ... | We did not get an info from Fa ... | |
| FareLogix | N/A | FareLogix | Serious | | | 04.07.2018 | n/a | Dear Customers, We are current ... | Dear Customers, The issue with ... | |
| Amadeus | HH-Hosting | AMA | URGENT | | | 02.07.2018 | HHSUP-2979 | Sehr geehrte Damen und Herren, ... | Guten Tag, die Störung ist be ... | |
| Galileo | HH-Hosting | GAL | URGENT | | | 26.06.2018 | n/a | Currently, no any Galileo PCC, ... | Seems to be ok now. Still no i ... | |
| FlightAPI | N/A | FareLogix | Serious | Not a HH bug | | Not yet | | From Farelogix Helpdesk: Pleas ... | | |
| FlightAPI | N/A | FareLogix | Serious | Not a HH bug | | 04.07.2017 | | From Farelogix Helpdesk: Pleas ... | From Farelogix Helpdesk: Pleas ... | |
| FlightAPI | HH-Hosting | FareLogix | Serious | Not a HH bug | | 03.07.2017 | | From Farelogix Helpdesk: We ar ... | From Farelogix Helpdesk: Below ... | |
| Amadeus | N/A | AMA | Serious | n/a | | Yes | n/a | Ladies and Gentlemen, we would ... | No more information from Amade ... | |
| Amadeus | HH-Hosting | AMA | URGENT | | | 09.05.2016 | n/a | Currently we can not get any s ... | We did not get any information ... | |
| Flight API 3.1 | HH-Hosting | All GDS | URGENT | | | 28.10.2015 | | There is an ongoing outage of ... | The issue is now solved. | |
| Flight API 3.1 | HH-Hosting | All GDS | URGENT | Not a bug | | S. remarks | divers | In the last FAPI release a new ... | If a problem exists with the n ... | |
| Galileo | N/A | GAL | URGENT | | | 23.10.2014 | divers | We see again thousands of erro ... | No errors since 11:28 (Central ... | |
| Galileo | HH-Hosting | GAL | Serious | Not a HH bug. | | 09.09.2014 | no IR | GAL support wrote: Currently ... | GAL support wrote: Traffic fl ... | |
| Galileo | N/A | GAL | URGENT | not a HH Bug | | 01.09.2014 | divers | All tax requests for net fares ... | Already solved by GAL. | |
| Amadeus | HH-Hosting | AMA | Serious | | | 07.08.2013 | AMA: 7300709 | Amadeus issue. Response for AI ... | Info from AMA: All pricing was ... | |
| IBE 3.6 | HH-Hosting | All GDS | Serious | 3.6.1.295 | 3.6.1.296 | 22.07.2013 | n/a | Today we had an issue with IBE ... | Please check all failed bookin ... | |
| Galileo | N/A | GAL | Serious | | | 05.12.2012 | n/a | Info from Travelport: We are c ... | The issue with Travelport Cach ... | |
| IBE 3.6 | HH-Hosting | All GDS | URGENT | | 3.6.1.246 | 10.05.2012 | 1204-0185 | Heavy IBE restarts resulting i ... | | |
| IBE 3.6 | HH-Hosting | AMA | Serious | | | 14.11.2011 | n/a | This concerns AMADEUS fareq ... | This has been solved by AMADEU ... | |
| Galileo | HH-Hosting | GAL | Serious | | | Not yet | 1107-0256 | Please be advised that Travelp ... | | |
| Worldspan | HH-Hosting | WSP | Serious | | | 14.06.2011 | n/a | Currently, one of our data lin ... | Fixed | |
| Galileo | N/A | GAL | Serious | Not a HH bug. | 2.1.210.327 | 15.06.2011 | n/a | Galileo changed the Fare Guara ... | Implemented in 2.1.210.327. | |
| Worldspan | HH-Hosting | WSP | Serious | | | 14.06.2011 | n/a | Currently, one of our data lin ... | Fixed. | |
| IBE 3.6 | HH-Hosting | GAL | URGENT | | | 09.06.2011 | 1106-0005 | It seems, there is a major GAL ... | Fixed | |
| Worldspan | N/A | WSP | URGENT | | | 26.05.2011 | n/a | Currently, one of our data lin ... | Fixed. | |
| IBE 3.6 | N/A | All GDS | Serious | | | Not yet | 1104-0026 | Info from Travelport: Actually ... | | |
| TeMyra.Consumer 4.0 | HH-Hosting | No GDS | URGENT | 4.0 | 4.0 | 28.12.2010 | 1012-0460 | This error happens in Internet ... | We have developed a workaround ... | |
| Worldspan | HH-Hosting | WSP | URGENT | | | 01.12.2010 | n/a | 30.11.2010, 09:30 CET ... | 01.12.2010, 14:20 CET ... | |
| Web Fare Engine 4.2 | WebFareVirginBlue.dll | No GDS | Serious | | | 06.10.2010 | n/a | Virgin Blue API - Migration Ba ... | We are pleased to confirm that ... | |
| Web Fare Engine 4.2 | WebFareNewSkiesScreen.dll | No GDS | URGENT | | | 21.09.2010 | 1009-2242 | The RyanAir site is down due t ... | FR BOOKING ENGINE FULLY RE ... | |
| Web Fare Engine 4.2 | WebFareNewSkies.dll | No GDS | Serious | | | 20.09.2010 | 1009-2226 | TUIfly: The payment provider h ... | The technical issue causing th ... | |
| Web Fare Engine 4.2 | WebFareVirginBlue.dll | No GDS | Serious | | | 18.09.2010 | n/a | Outage on Friday the 17th of S ... | Fixed | |
| Web Fare Engine 4.2 | WebFareNewSkies.dll | No GDS | Serious | | | 31.05.2010 | n/a | 4U has announced, that they wi ... | Fixed | |
| Galileo | N/A | GAL | Serious | | | 21.05.2010 | n/a | RB function does not work; all ... | Fixed | |
| Galileo | HH-Hosting | GAL | Serious | | | 06.05.2010 | n/a | Travelport will conduct an imp ... | Fixed | |
| Galileo | HH-Hosting | GAL | Serious | | | 07.05.2010 | n/a | Commercial Operations Servic ... | Galileo and LH fixed this prob ... | |
| Galileo | HH-Hosting | GAL | URGENT | | | 08.12.2009 | n/a | Galileo VPN link is down. | Galileo fixed this issue.Galileo fixed this issue.')" onmouseout="UnTip()">... | |
| Entry (all versions) | vfiqct32.dll | No GDS | URGENT | 3.1.40.584 | 3.1.40.586 | 21.10.2009 | 0910-0372 | No business class fare ... | The bug in the query converter ... | |
| Entry 3.2 | vfentr32.exe | No GDS | URGENT | 3.2.0.1133 | 3.2.0.1137 | 02.06.2009 | 0906-0001 | User Defined Fields - U ... | Fixed. Reorganize keys ... | |
| Temyra B2C 3.0 | HH-Hosting | All GDS | Serious | 02.06.09 | 02.06.09 | 02.06.2009 | 0906-0010 | Insurance: Temyra retur ... | Fixed. Now Temyra retur ... | |
